Do Not Sell My Information | Sound Dispatch LLC

Your Privacy Rights

Sound Dispatch LLC respects your right to control your personal information. This page allows you to submit a request asking us not to sell or share your personal data with third parties for commercial or advertising purposes.

We take these requests seriously and will process your submission within 15 business days of receipt.

What "Selling" Means

Under applicable privacy laws — including the California Consumer Privacy Act (CCPA) and Washington State's My Health MY Data Act — "selling" personal information broadly refers to sharing, disclosing, or transferring your data to a third party in exchange for monetary or other valuable consideration.

Sound Dispatch LLC does not sell personal information. We collect only what is necessary to provide transportation, delivery, and dispatch services. We do not trade or monetize your data. However, we provide this page in full compliance with applicable law so you may formally record your preference.

What Information We Hold

Depending on how you've interacted with us, we may hold the following categories of personal information:

Name, phone number, and email address
Pickup and drop-off addresses and trip details
Medical appointment or facility information (NEMT clients)
Driver application data: license, certifications, background check results
Device and browser data collected via cookies or Google Analytics

Your Rights Under Washington & Federal Law

Right to Know — Request disclosure of what personal data we have collected about you
Right to Delete — Request that we delete your personal information, subject to legal exceptions
Right to Opt Out — Direct us not to sell or share your personal information
Right to Non-Discrimination — We will not deny, charge differently for, or provide a lower quality of service because you exercised any of these rights
Right to Correct — Request correction of inaccurate personal information we hold about you

📋 Submit Your Request

First Name *

Last Name *

Email Address *

Phone Number (optional)

Request Type *

Your Relationship with Sound Dispatch *

Additional Details (optional)

You will receive a confirmation within 15 business days. Prefer email? Contact us directly at info@sounddispatch.com.

Authorized Agent Requests

You may designate an authorized agent to submit a request on your behalf. We may require written proof of authorization and verification of your identity before processing agent-submitted requests. Contact us at info@sounddispatch.com to initiate this process.

Contact Us Directly

If you prefer not to use the form above, you can reach our privacy team directly:

Email: info@sounddispatch.com
Phone: (800) 531-2043
Mail: Sound Dispatch LLC, 7406 27th Street West, Tacoma, WA 98466
Hours: Monday – Friday, 6:00 AM – 6:00 PM